Work Orders
Work orders are used to manage maintenance activities that need to be performed within a community. uManage mobile manager application captures work orders while a manager is performing property inspections. These inspections can be done as a drive through in a single family association or a walk through in a high-rise or condo property.
Managers use their mobile device to capture photos and create notes for each work-order. uManage uses GPS technology to display routes on a map and provide confirmation that the inspection work was actually performed. Dispatch of the work order is quickly sent through email or SMS, so even maintenance crews without smartphones can receive dispatches via text messaging.
 With the uManage Work Orders function, you may:
- Create new work orders during property inspections
- Designate and assign internal resources or external vendors within predefined skillsets
- Vendors can use the uManage portal to set up and manage their crews
- Automate dispatching according to work type, priority, and available resources
- Jobs requiring skillset not matching resources will need manual dispatching
- Dispatch via email or SMS; personnel or vendors do not need smartphones to receive dispatch or log work order progress
View metrics for average time per work order and total completed jobs per day /WTD/MTD/YTD at worker, company, and association levels
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